An Action Plan for an Extended Communications Failure

Communication Conditions

Situation Imminent.


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ComCon 1: Activate

Insure your own safety.

You can't be of assistance to others if you are injured. Most injuries occur AFTER the disaster.

Contact participants for status.

Is everyone OK, If not, what needs to be done?

Evaluate participant's situation and form an action plan based on the best available information.

Things may not have progressed as you thought. Get an updated situation report from everyone. Don't assume that someone is OK because they were in a safe place. Verify. If no response then assume a problem.

But be prepared to modify the plan should conditions warrant.

It never goes as you expect. But when you change something be sure everyone understands. Don't leave someone in the dark and assume they will know what has happened.

Remind all of back-up communications plan.

Insure that all participants can transition to the back-up system without difficulty. When possible have each person test the back-up system and stress that they monitor it as the primary may work where they are, but not somewhere else. They may wait on the primary when everyone else is using the secondary.

Continue to monitor the threat and evaluate its effect on the group.

Communicate any significant threat changes or need for a change in the action plan. Talk Talk Talk. Keep everyone in the loop. Gather information and seek input from everyone.

Write down all significant information.

Murphy says "When reviewing the radio frequencies you just wrote down, the most important ones will be illegible". Don't trust your memory. There is a section about using a notebook. It is very important to keep good reliable records of events.

Be clear and concise with your communications.

People under stress may easily mistake your intent. Murphy says "Every command that can be misunderstood, will be". Think about what you intend to say before you say it. If it is important, like a change of operation or movement direction, think about how it may be misinterpreted and change the message accordingly.


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